Returns & Guarantee

30-Day Money-Back Guarantee

We stand behind every Klovex product. If you're not completely satisfied for any reason — wrong fit, changed your mind, anything — we'll make it right within 30 days of delivery.

Risk-free purchase. Always.
If your Klovex Gap Filler doesn't fit your vehicle or you're not 100% satisfied, we'll issue a full refund — no questions asked. Return shipping is on us.

How to start a return

  1. Email us at shopklovex@outlook.com within 30 days of delivery.
  2. Include your order ID (found in your confirmation email) and a brief reason for the return.
  3. We'll respond within 12 hours with a prepaid return label.
  4. Ship the item back using the label provided — no out-of-pocket cost to you.
  5. Your refund will be processed within 3–5 business days of receiving the return.

What's covered

  • Product doesn't fit your vehicle
  • Item arrived damaged or defective
  • You received the wrong item
  • You simply changed your mind — no reason needed

Refund timeline

Once we receive your return, refunds are processed within 3–5 business days back to your original payment method. You'll receive an email confirmation when the refund is issued.

Exchanges

Want a different color or quantity instead of a refund? Just mention it in your return email and we'll arrange an exchange at no extra cost — subject to availability.

Questions about your return?

shopklovex@outlook.com

Or visit our Support page to send a message.